Terms of service

OVERVIEW

Welcome to TAJ Jewelry House! The terms “we,” “us,” and “our” refer to TAJ Jewelry House, a brand operated by Impactis Group. TAJ Jewelry House operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). TAJ Jewelry House is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at https://shoptaj.store/policies/privacy-policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every effort to provide accurate representations of our products and services in our online store. However, colors and product appearances may differ from how they appear on your screen because of the device you use, your screen settings, lighting, and other display configurations.

Certain product photographs or renderings may display multiple sizes, metals, colors, or examples together for comparison. Your purchase includes only the product, quantity, size, metal, stone, or other variant specifically selected and stated in your order.

HEIRMUFFS components, including decorative Front Sets, compatible stems, and universal backs, may be sold separately unless the applicable product page expressly states otherwise. Customers are responsible for selecting compatible components and reviewing the complete product description before purchasing.

We do not warrant that the appearance or quality of any product or service purchased by you will meet every expectation or appear exactly the same as depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. TAJ Jewelry House reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until TAJ Jewelry House confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as TAJ Jewelry House may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Your purchases are subject to return, exchange, or refund solely in accordance with our Return and Refund Policy, available at https://shoptaj.store/policies/refund-policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, duties, or import charges.

Prices posted in our online store may differ from prices offered in physical stores or other online stores operated by third parties. We may offer promotions that affect pricing and are governed by terms separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, payment card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are authorized to use the selected payment method; (iii) charges incurred by you will be honored by your payment provider; and (iv) you will pay all charges incurred by you at the posted prices, including applicable shipping, handling, and taxes.

SECTION 5 — SHIPPING AND DELIVERY

All processing and delivery times are estimates only and are not guaranteed.

We are not liable for shipping or delivery delays caused by carriers, customs processing, weather, service disruptions, incorrect or incomplete delivery information supplied by the customer, or other events outside our reasonable control.

Customers are responsible for reviewing and providing a complete and accurate shipping address before submitting an order. Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.

Once products have been transferred to the applicable shipping carrier, title and risk of loss pass to you to the extent permitted by applicable law.

Additional shipping information is provided in our Shipping Policy published through our online store.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by TAJ Jewelry House, Impactis Group, their affiliates, or licensors and are protected by United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, noncommercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other right to you under any patent, trademark, copyright, or other intellectual property belonging to TAJ Jewelry House, Impactis Group, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved.

TAJ Jewelry House, TAJ Jewelry House logos, HEIRMUFFS, related product names, service names, designs, and slogans are trademarks, trade names, or intellectual property of TAJ Jewelry House, Impactis Group, their affiliates, or licensors. You must not use such intellectual property without prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services are trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which the relevant third-party provider supplies those tools.

We may also offer new features through the Services in the future, including new tools and resources. Such new features shall be deemed part of the Services and shall be subject to these Terms of Service.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content, accuracy, security, or practices of any third-party materials or websites you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.

Please carefully review the third party’s policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

TAJ Jewelry House is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made through our store are made directly with TAJ Jewelry House, operated by Impactis Group.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of a sale between you and TAJ Jewelry House, including any injury, damage, or loss resulting from purchased products or services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to purchases and transactions made with TAJ Jewelry House, to the fullest extent permitted by applicable law.

SECTION 10 — PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available at https://shoptaj.store/policies/privacy-policy.

Certain personal information may also be subject to Shopify’s Privacy Policy, available at https://www.shopify.com/legal/privacy.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information concerning your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, including parties located in countries other than your country of residence, to provide services to you.

Please review our Privacy Policy for additional information regarding how we, Shopify, and our service providers collect, use, and disclose personal information.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, photographs, videos, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any lawful purpose, including commercial use.

We may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You represent and warrant that: (i) you own or possess all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to: (1) maintain Feedback in confidence; (2) pay compensation for Feedback; or (3) respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain unlawful, abusive, obscene, or defamatory material or any computer virus or malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for your Feedback and its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information appearing through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, product variants, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order.

If an order is canceled after payment has been processed, we will issue any applicable refund using the original payment method, subject to applicable payment-processing requirements.

SECTION 13 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, provincial, state, or local law, regulation, rule, or ordinance;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate any employee or other person;

(e) to transmit false or misleading information;

(f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms;

(g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in conduct that restricts or inhibits another person’s use or enjoyment of the Services or that may harm TAJ Jewelry House, Impactis Group, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;

(c) collect or track the personal information of others;

(d) spam, phish, pharm, scrape, crawl, or pretext the Services;

(e) use a robot, spider, scraping tool, data-gathering or extraction tool, automated device or process, AI tool, agentic AI, or automated or manual means to access the Services in violation of our instructions, access restrictions, or applicable law; or

(f) interfere with, bypass, or circumvent security or authorization features, robot-exclusion headers, or other measures used to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account or access to the Services, without notice, if we determine that you have violated any portion of these Terms.

SECTION 14 — AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any part of the Services. “Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity and that can be executed on behalf of or using a person’s device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict accordance with the requirements in Section 14.4 below. No Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may limit, including through technical measures, whether and how an Agent accesses, uses, or interacts with the Services.

14.4 Agents must:

(i) identify in all HTTP or HTTPS requests that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user-agent string: “Agent/[agent name]”;

(ii) not conceal or obfuscate that access, use, or interactions originate from an Agent, including by mimicking human behavior or interaction patterns or by completing or circumventing CAPTCHAs or other measures intended to distinguish computer use from human use;

(iii) respond truthfully to any question or prompt seeking to determine whether an interaction is originating from a human or computer; and

(iv) not circumvent or avoid measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, subject to applicable law. You will remain liable for all amounts due up to and including the date of termination.

The following sections shall continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.

We disclaim liability and responsibility arising from reliance placed on such materials by you, another visitor to the Services, or anyone informed of their contents.

EXCEPT AS EXPRESSLY STATED BY TAJ JEWELRY HOUSE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TAJ JEWELRY HOUSE, IMPACTIS GROUP, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES OR FROM ANY CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT.

THIS LIMITATION INCLUDES ERRORS OR OMISSIONS IN CONTENT AND LOSS OR DAMAGE INCURRED FROM THE USE OF SERVICES, CONTENT, OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TAJ Jewelry House, Impactis Group, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims, and reasonable attorneys’ fees payable to a third party arising from:

(1) your breach of these Terms of Service or documents incorporated by reference;

(2) your violation of any law or third-party right; or

(3) your access to and use of the Services.

We will notify you of an indemnifiable claim. Failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of the claim at your expense, including the selection of counsel, but we will not settle a claim requiring nonmonetary obligations from you without your consent, which shall not be unreasonably withheld. You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 — SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and the determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us through the website or concerning the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.

They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including prior versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any rights or obligations under these Terms without our prior written consent. Any unauthorized attempt shall be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the applicable federal laws of the United States and the laws of the state in which Impactis Group is legally organized or headquartered, without regard to conflict-of-law principles.

You and TAJ Jewelry House consent to the venue and personal jurisdiction of the applicable courts, except where applicable consumer-protection law requires otherwise.

SECTION 23 — HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any portion of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. We will provide notice of material changes when required by applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes, to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

TAJ Jewelry House
A brand operated by Impactis Group

Legal inquiries: legal@shoptaj.store
Customer service: support@shoptaj.store
Returns: returns@shoptaj.store
Website: https://shoptaj.store

TAJ Jewelry House currently provides customer and legal support by email. No public telephone number or physical customer-service address is offered at this time.

No VAT number is applicable or publicly listed. Business registration information is not published through this policy.