Contact Client Services
Thoughtful jewelry deserves thoughtful service. Whether you need order help, return guidance, component compatibility support or clearer information about a stone or material, contact the Client Services channel best suited to your question.
Client Services
- Customer service and order assistance: support@shoptaj.store
- Returns: returns@shoptaj.store
- Legal inquiries: legal@shoptaj.store
Hours
Monday–Saturday: 8:00 AM–7:30 PM
Sunday: Closed
How We Can Help
Use the contact form for order questions, Front Set and Stem compatibility, damaged or incorrect orders, jewelry care, stone options and material documentation. For order-specific help, include your order number. For damaged or incorrect merchandise, keep the jewelry and packaging and be prepared to provide clear photographs.